Turn Your Therapy Knowledge Into Instant Answers and Decisions
A RAG-powered therapy intelligence assistant that understands your children, programs, sessions, therapists, policies, SOPs, assessment protocols and operational data — to deliver trusted, grounded and actionable answers.
Generic AI doesn't know your centre
Four shifts that turn AI from a clever language model into a trusted therapy assistant.
Connect every therapy knowledge source
Six categories of enterprise knowledge — children, operations, therapists, families, clinical and analytics — all retrievable through one assistant.
Child & Therapy Knowledge
- ✓Therapy records
- ✓Programs
- ✓Pricing
- ✓Domains
- ✓Care plans
Operational Knowledge
- ✓Sessions
- ✓Cancellations
- ✓Refunds
- ✓Payments
Therapist Knowledge
- ✓Therapist profiles
- ✓Contracts
- ✓Policies
- ✓SLAs
Parent Knowledge
- ✓Support tickets
- ✓FAQs
- ✓Interactions
Clinical Knowledge
- ✓SOPs
- ✓Assessment protocols
- ✓Compliance policies
Analytics Knowledge
- ✓Reports
- ✓KPIs
- ✓Performance insights
How therapy knowledge becomes intelligence
Seven-step pipeline from raw documents to a grounded, cited response — every answer is auditable.
One assistant. Thousands of therapy questions.
Six representative roles and the questions they actually ask — same assistant, same data, role-aware answers.
Parent Support
Front Desk Teams
Therapist Teams
Operations Teams
Finance Teams
Centre Owners
Ask questions in natural language
Five common therapy queries with cited, grounded responses — exactly what your team asks every day.
Knowledge that drives action
Knowledge isn't an end state — it's the trigger for the next step. Two flows: question-to-action, and detection-to-resolution.
Built for every therapy stakeholder
One assistant, eight roles — role-aware answers, role-scoped permissions, role-relevant suggestions.
Parents
Ask about sessions, cancellations, pickups and policies — instantly.
Parent Support
Faster ticket resolution with grounded, cited answers.
Front Desk Teams
Surface program details, pricing and care plans in seconds.
Therapist Teams
Look up therapist performance, SLAs and session thresholds.
Operations Teams
Triage incidents and identify root causes from live signal.
Finance Teams
Find payouts, settlements and reconciliation details in plain English.
Therapy Centres
Self-serve answers about programs, sessions and payment status.
Centre Owners
Auto-summaries of centre performance with cited evidence.
Enterprise trust and governance
Eight controls every enterprise procurement team asks about — built in, not bolted on.
Role-Based Knowledge Access
Source-level RBAC — every user sees only what their role permits.
Source Citations
Every answer cites its sources — clickable and traceable.
Audit Trails
Tamper-evident logs of every question, retrieval and answer.
Knowledge Permissions
Per-document, per-collection and per-tenant access policies.
Data Privacy Controls
PII redaction, retention windows and tenant-scoped retrieval.
Multi-Tenant Isolation
Strong isolation across centres, clinics and families.
Human Review Controls
Approval gates for sensitive answers and agentic actions.
Compliance Monitoring
Drift, leakage and policy violations surfaced in real time.
Knowledge without language barriers
Five capabilities so the assistant speaks every market your centre operates in.
Multi-Language Search
Search across programs, FAQs and policies in the language families speak.
Multi-Language Responses
Generate answers in 30+ languages with consistent tone.
Regional Therapy Support
Location-aware pricing, tax, cancellations and compliance answers.
Voice-Based Queries
Ask in voice — answers spoken or shown with citations.
Localization Support
Per-region phrasing, holidays and program taxonomy mapping.
Enterprise knowledge intelligence architecture
Seven layers — users, assistant, RAG, knowledge connectors, therapy systems, vector DB and LLM — every layer observable and secure.
Why BloomSenz vs ChatGPT, chatbots or search?
Generic AI doesn't ground in your data. Chatbots can't reason. Search can't act. BloomSenz does all three.
From searching to instant decisions
What leadership measures — and what a grounded, cited, role-aware assistant actually moves.
Faster Support Resolution
Tier-1 questions answered instantly with grounded citations.
Reduced Operational Costs
Automation replaces repetitive lookups across teams.
Higher Staff Productivity
Therapy teams stop searching and start deciding.
Better Family Experience
Self-serve answers across sessions, cancellations and policies.
Faster Onboarding
New therapists ramp on SOPs, programs and policies in days.
Better Centre Decisions
Owners ask plain-English questions and get cited answers.
Six surfaces your team will actually open every day
Chat, search, citations, child, session and owner intelligence — production-quality therapy data.
Conversational UI with sources cited inline.
Semantic search across every connected source.
Click through to the exact paragraph or record.
Care plans, pricing tiers and domain-specific rules.
Status, schedule, cancellation and refund history.
Auto-summaries and revenue-impact briefings.
The intelligence layer behind every AI agent
The Knowledge Assistant is the grounded retrieval brain every other therapy agent uses — therapy plan, assessment, insights, care coordination, assistance and the agentic care workflow engine.
Give every team instant access to therapy intelligence
Connect your children, sessions, therapists, policies and operational knowledge into a single AI-powered assistant that delivers trusted answers and actionable insights.